Financial | Insurance Policy
Diablo Periodontics & Dental Implants serving Danville & East Bay CA
Our doctors and staff are proud to be a team whose primary mission is to deliver the finest and most comprehensive periodontal services available today. We are concerned about your dental care and want to ensure you that it is performed in the most responsible manner. In order to assist you with the investment in your dental health, we have outlined our payment policy.
Our insurance coordinators deal with many different insurance companies. Some companies offer many different dental and medical plans. These companies can change benefits, co-pays, and deductibles many times throughout the year. We do our best to provide you with accurate coverage estimates based on information available to us. At times, it is almost impossible to accurately estimate a patient’s insurance co-payment.
As a courtesy to our patients with dental benefit plans, we will submit necessary claim forms, receipts, and other information to your insurance company.
Upon receipt of an insurance payment, any balance due will be billed to you. If you have deposited an excessive co-payment, it will be refunded to you.
As a service to our patients, our practice accepts most dental insurance programs, including non-managed care, indemnity (traditional) and PPO out-of-network. We are a provider of Delta Dental, and as a courtesy to our patients we will file the claim with all other insurance companies. Our accounting staff will prepare all the necessary forms for your dental benefits. However, we remind you that your specific policy is an agreement between you and your insurance company. Please keep in mind that you are responsible for your total obligation should your insurance benefits result in less coverage than anticipated. Our staff will gladly submit a pre-treatment estimate to your insurance company so that you will know what your benefits will be.
The fees charged for services rendered to those who are insured are the usual and customary fees charged to all our patients for similar services. Your policy may base its allowanced on a fixed fee schedule, which may or may not coincide with our usual fees. You should be aware that different insurance companies vary greatly in the types of coverage available. Also, some companies take care of claims promptly while others delay payment for several months.
Financing/Multiple Visit Payment Options
Option 1: Full Payment at Time of Service – 5 percent fee reduction for payment in cash before treatment is rendered.
Selection of this option gives you the maximum savings on the cost of your treatment plan because the billing expenses we save are passed on to you in the form of a 5 percent discount. Your Treatment Coordinator will provide you with specific details.
Option 2: Open Account Payment Plans – Treatment fees divided into two or three equal payments.
For individuals desiring a more flexible payment plan, the open account plan may be the best choice. This plan allows for three equal payments to be paid out over a period of three months. The first payment of one-third is due at the time of treatment, the second payment is due one month after treatment, and the third and final payment is due two months after treatment.